Can I use the BubblyNet App with any bluetooth luminaire?
The BubblyNet App works as a commissioning tool as well as a User Interface for any Qualified Bluetooth Mesh system (whether BubblyNet or not).
The...
What is a proxy and how does that work in the app?
A “proxy” node can communicate B-Mesh and BLE; BLE is the Bluetooth standard used at the moment by most consumer products such as smartphones and tablets...
I opened the app and used the controls but nothing is happening?
When the app is first opened it will need 5-10 seconds to connect to a proxy. Once the app has connected to a proxy the communication with the devices...
How do I reset my BubblyNet cloud services password?
Use the cloud services password reset form.
Why is my username a random series of characters?
It's a deprecated feature and you can update your profile to remove it.
What are basic, advanced, pro user levels?
These are different user levels to manage, control, and configure networks.
Can I change user permissions for my users on my network?
Yes, using the app or the cloud services permissions manager.
How do I leave a network?
Via the app or the cloud services.
How to switch between networks on a phone/tablet/iPad?
Before switching between networks, make sure to upload the current network to cloud. Click on ‘Networks’ to open list of all the networks associated with...
How to select a Proxy?
To select a better proxy or if there is a dropdown at the top of the screen saying ‘Proxy Disconnected’, click ‘Proxy Picker’ in the list of options at...
How to create groups inside a network?
On the home page of any network, Click on ‘+’ and select “Add Subgroup”.
How to open the list of all the devices in a network?
On the home page of any network, Click on ‘+’ and select “View Network Devices”.
How to open the list of devices in a group?
An option called ‘Devices’ in the list of options at the bottom of the screen opens the list of all the devices that are configured correctly into that...
Suddenly lost control of the network using the mobile app after updating the App. What to do?
Changing the provisioner address or creating a new provisioner would fix the issue.
How to create a new provisioner on the Mobile App?
New provisioners would be automatically created when a new network is imported into an account. Only Pro users can manually create new provisioners. To...
How to change the provisioner address on the Mobile App?
Any advanced/pro user provisioner would have an address range associated with it. Only Pro users can manually change the provisioner address. To change...
How do I move a device to a new group?
Select the device you would like to move, then select the “Move to Group” cell. Once selected, a controller with the list of groups in the network will...
What is the info button used for?
Get more information related to the current page you are on.
How do I create a new network?
To create a new network, follow these steps
1. Navigate to the settings screen
2. Select the manage networks cell from the settings screen.
3. Select...
How do I navigate the network?
For a quick walkthrough of the basic navigation please refer to the walkthrough video below.
Click Here For Walkthrough Video
How do I quickly control my network?
Basic ON/OFF and intensity controls are located at the bottom of each group. Simple toggle the ON/OFF switch to turn all the devices in the group ON or...
How do I import an existing network?
To import an existing network, first make sure you have downloaded the BubblyNet App. Next, a user with the required permissions on that network will ...
How do I create a scene?
To create a scene, first set all the settings you would like for that scene, like color and intensity, to the groups and devices you would like the scene...
How do I change the color of luminaires?
To change the color of your device, simply select the color picker from the advanced controls. Inside the color picker, there will be a few different ...
How do I sync the time for a network?
Simply navigate to the main group of your network, and select the time icon in the advanced controls panel. This will send out the new time to the network...
How do I commission a driver?
To commission a driver into the network:
1. Navigate to the group you would like the driver to be in
2. Select the plus button from the bottom right...
How do I configure a daylight sensor?
To commission a daylight sensor into the network:
1. Navigate to the group you would like the sensor to control
2. Select the plus button from the bottom...
How do I configure a motion sensor?
To commission a motion sensor into the network:
1. Navigate to the group you would like the sensor to control
2. Select the plus button from the bottom...
How do I use the advanced controls of the Color Picker?
Select the more button at the top right of the color picker control. Inside the advanced color picker card, you will see a drop down button to select ...
How do I use the advanced controls in the Tunable White control?
In the advanced card of the Tunable White control, you have the ability to select a dim to warm curve from the drop down button. This will set the selected...
How do I commission a Q-Series switch?
To commission a Q-Series Switch into the network:
1. Navigate to the group you would like the sensor to control
2. Select the plus button from the bottom...
How do I create a schedule?
To create a schedule for a group, select the scheduler control. Once in the scheduler, there are three cards. The first card, labeled "Basic," has everything...
What are the differences between Advanced and Pro Settings?
Please click the link below:
Click Here For Walkthrough Video
What are the differences between advanced and pro device page?
Please click the link below:
Click Here For Walkthrough Video
How do I use the breadcrumbs in the app?
As you navigate through the network you will see the breadcrumbs at the top of the screen update. The last crumb highlighted in orange is the group you...
How do subgroups work?
Subgroups are a way to organize the network and improve navigation throughout the application. When you create a subgroup in the application, you associate...
What is the controls menu?
The controls menu is located at the bottom of the screen in the main view of the app. Located in this menu are controls for the network as well as main...
Can I search for groups in the network?
You can search for groups from the main group navigation screen. Simply select the plus button in the middle right of the app. The very top option is ...
What are application keys and how can I manage them?
Application keys, provide access to a specific application, such as lighting or audio. It is used to encrypt and authenticate those fields in a Bluetooth...
What are Network Keys and how do I manage them?
Network keys provide access to a specific network or subnet and is used to encrypt and authenticate those fields in a Bluetooth mesh message. You can ...
Can I create a group as a subnet?
Yes, when creating a group you can simply toggle the subnet switch to on. When the group is created a new Network Key as well as Application Key will ...
What is the Proxy Filter used for?
The proxy filter allows you to add addresses to the whitelist or blacklist. When this filter is applied the addresses added will be ignored by the device...
How do I update my user account information?
To update your account information in the BubblyNet App, navigate to the settings screen and select the first cell that says “Update Account.” Once opened...
Can I change the name of the Network?
In the settings screen select a cell that displays the networks current name. A dialog will display allowing you to enter a new name for the network; ...
Can I change the name of a device?
To change the name of a device open the device page from the controls panel. Select the settings button of the device you would like to update. From here...
Can I add an icon to a device
To change the icon of a device open the device page from the controls panel. Select the settings button of the device you would like to update. From here...
Can I change the device TTL?
To change the TTL of a device open the device page from the controls panel. Select the settings button of the device you would like to update. From here...
Can I manually add subscriptions to a model?
To manually manage subscriptions of a device, open the device page from the controls panel. Select the settings button of the device you would like to...
What happens if a I blacklist a device?
When a device is blacklisted it will no longer be shown or used in the app. The only place you will be able to access this device again will be in the...
How to add a device into a network?
On the home page of any network, Click on ‘+’ and select “Add Device”. A scanner window opens up showing all the Bluetooth Mesh devices in radio range...
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