How do I reset my BubblyNet cloud services password?
Use the cloud services password reset form.
How do I remotely access my network?
Use cloud services with a BubblyNet gateway
How do I switch groups from the Remote Control Panel?
Click the favorite groups at the bottom.
I'm a basic user, and need higher level of permissions but don't have or know my project manager.
Contact your pro user or BubblyNet.
How do I set a page as default?
Click the bookmark icon
How do I manage user permissions for my network?
In the list of your networks (under Permissions link), click on the "Manage Network" button
I'm a "Basic" user, not able to change another user's permissions (user level)
A basic user on a network does not have permission to make any edits to another user on a network.
What is the star icon used for?
The star icon is used to show if you have a group saved as a favorite or not
How do I add a favorite group?
Click on the star icon to add a group as a favorite
How do I remove a favorite group?
Click on the star icon to remove a group as a favorite
How do I add a user to my network?
Search for a user using the search box or invite a user via email
How do I change a user's permission level on my network?
Click on the edit button and use the dropdown menu
How do I remove a user from my network?
Click on the delete button and confirm you want to remove the user's permissions
I'm an "Advanced" user, not able to change another user's permissions (user level)
An Advanced user on a network does not have permission to make any edits to any other "Advanced" or "Pro" user on a network.
Why do I have a list of design projects?
Projects are networks (joined or created) that you have permissions to
What is a canvas and what is it used for?
A canvas is a blueprint (the site) with network groups
How do I get back to my projects list?
Click on the "Projects List" link to go back to the projects list.
How do I control a group on the canvas?
Double click on the plotted group on the canvas
I'm a "Pro" user, not able to change another user's permissions (user level)
A Pro user on a network does not have permission to make any edits to any other "Pro" user on a network.
How do I navigate to my network groups?
Click the "Control" navigation dropdown (will show a list your networks) click on one of the networks
How do I find a group to control?
Search the network groups or navigate through group hierarchy breadcrumbs
How do I start a design project?
Click on the "View Project" button for the network you wish to start a project with
How do I upload a blueprint?
Click on the "Image Upload" button located on the canvas toolbar
How do I save changes I made to a canvas?
Click on the save button located in the canvas toolbar
How do I reset a canvas blueprint I uploaded?
Click on the "Reset Image" button located in the toolbar.
I have multiple floors to design, how do I add more floors?
Click on the "Add New Canvas" button located in the toolbar.
How do I find groups to plot on a canvas?
Under the heading text "Network Groups" you will find a list of groups that exist in the network
How do I add a group to my site?
Click on the "Add +" button to add a group to the blueprint
How do I remove a group from my blueprint?
Click on the "Layers" button located in the toolbar
How do I reset a canvas?
Click on the "Reset Canvas" button located in the toolbar.
How do I delete a canvas?
Click on the "Delete Canvas" button located in the toolbar.
How do I control a group?
In the control panel you can control a group
What controls can be used for plotted groups on the canvas?
There are 12 controls you can use to interact with a plotted group
What controls can be used for the canvas?
There are 13 controls you can use to interact with a canvas
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