FAQ
Network Design
Can I use the BubblyNet App to control my lights from an off-site location?
No. To control your BubblyNet controls system from off-site, you would need a Gateway. This allows for remote access to the network as well as cloud connection to BMS, voice control services and more. Click Here For More Info
What is a proxy and how does that work in the app?
A “proxy” node can communicate Bluetooth® Mesh and Bluetooth® Low Energy; Bluetooth® Low Energy is the Bluetooth® standard used at the moment by most consumer products such as smartphones and tablets (Bluetooth® Low Energy is a point-to-point standard while Bluetooth® Mesh is a many-to-many standard). Bluetooth® Low Energy devices can communicate with a mesh network via a proxy node.
Can I control multiple zones with one Q-Series Keypad?
Yes, it is possible to control multiple zones of lighting with a single Q-Series Keypad. Click Here For More Info
How many scenes can be created with a single Q-Series Keypad?
16 Scenes can be created on a single Q-Series Keypad. Click Here For More Info
Will the Bluetooth® signal be strong enough with the device located in a J-Box up in the ceiling?
For best results, devices should be within 30 feet of the next closest device. Some of our devices do come with external antennas that can help ensure greater signal strength and a BubblyNet “Super Friend” controller can also be added to any Bluetooth® Mesh network to ensure maximum signal strength.
What is the difference between the 0-10v controller and the 0-10v controller with relay?
While there is a difference in the input voltage, the main difference is the 0-10v controller does not have a relay to cut power. If the drivers don’t go to zero at 0v, then the luminaire will not be turned off. This is when you would use the 0-10v controller with relay.
Do you have typicals in DWG?
Yes, you should be able to find topicals in both DWG and PDF format when selecting applicable device on our website.
How many lights can be controlled with a single controller?
This will vary depending on the power load needed by the luminaire. For example, our Forward Phase Controller has a Maximum output of 200W (we suggest not using more than 75% of maximum capacity)
Do you have UL924 devices?
Yes, we have a few different UL924 devices that should provide the solution you are looking for
Click Here For More Info On Our UL924 Devices And Accessories
Can you help direct us on what drivers or controllers should be used?
Yes, we are happy to help work with you to ensure that a BubblyNet system will meet the Sequence Of Operations of the project you are working on.
You can also use our Design Guides as a reference: Design Guides
What makes a device interoperable versus non-interoperable?
Any device completing the Bluetooth® Qualification Process and are compliant with the published Bluetooth® Mesh networking specifications will be fully interoperable, regardless of manufacturer.
Click Here For More Info On Bluetooth® Mesh Interoperability
Is BubblyNet good for a renovation/retrofit project?
Yes, BubblyNet is a great solution for renovations/retrofit projects. With Bluetooth® Mesh, you do not require Cat 6 cables, wireless access control modules, Wifi, etc. making it easier and more cost effective to implement.
Can BubblyNet work with any fixture or does it have to be an OEM fixture?
Because BubblyNet uses the Bluetooth® Mesh open standard, BubblyNet components on an installed project can be replaced with similar Bluetooth® Mesh products from other manufacturers, giving the customer maximum freedom.
Click Here For More Information On BubblyNet Interoperability
Do you have a solution for exterior controls?
We do have devices that are rated for dry and damp locations. You can find out more by clicking on the spec sheet for the device in question.
How close together do the Bluetooth® Mesh devices need to be in order to receive a signal?
We recommend that devices are no more than 20-30ft apart from one another. In the event that this is not possible, a Superfriend controller should be deployed to ensure maximum signal strength of your Bluetooth® Mesh network.