Remote Assistance and Standard Maintenance
This service is paired with the purchase of one or multiple Gateways depending on the size of the project.
It includes:
- Device reconfiguration: move groups, add/remove keys, power level, sensor sensitivity, etc.
- Network maintenance: Add/remove relays, increase/decrease transmits, etc.
- Device settings: Save scenes, LPN colors, LPN color behavior, light min/max, etc.
- Devices reset or can be added to the network
- Network integrity: check for failed nodes by failing to communicate with gateway
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